Refund Policy
At Millionaire Auto Solutions, we value customer satisfaction and aim to provide high-quality products. If you are not entirely satisfied with your purchase, we offer a straightforward refund policy.
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Returns
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You may return any unused and unopened item purchased from Millionaire Auto Solutions within 3 days of delivery for a full refund.
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To initiate a return, please contact our customer service team at +254713824604 to obtain a return authorization.
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Once your return is received and inspected, we will process your refund promptly, and a credit will be automatically applied to your original method of payment.
Exchanges
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We are happy to exchange any defective or damaged item for a replacement within 2 days of delivery. Please contact our customer service team to arrange for an exchange.
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If you receive a defective or damaged item, please provide photographic evidence to expedite the exchange process.
Non-Returnable Items
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Certain items are non-returnable, including:
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Opened or used products
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Items not in their original condition
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Customized or personalized items
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These items are not eligible for refunds or exchanges unless they are defective or damaged upon receipt.
Contact Us
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If you have any questions or concerns about our refund policy, please don't hesitate to contact us at +254713824604 . Our customer service team is here to assist you and ensure your satisfaction.
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